Your privacy matters to us. This page explains what personal data CEO Casino collects, how we use it, and the rights you have as a player in the Philippines. By using our platform, you agree to the practices described below.
When you register an account on CEO Casino, we collect the personal information you provide directly — including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification (KYC) process, we may also collect copies of government-issued identification documents to confirm your eligibility to play. When you make deposits or withdrawals, we collect transaction details such as payment method, amount in Philippine pesos, and timestamps to process your request accurately. We also automatically collect certain technical data when you use our platform, including your IP address, device type, browser version, and session activity logs — this helps us keep your account secure and improve platform performance. We do not collect any sensitive personal information beyond what is strictly necessary to operate a safe and compliant gaming platform for Filipino players.
CEO Casino uses essential cookies to keep you logged in, remember your preferences, and maintain the security ofyour session. We do not use advertising cookies, third-party tracking pixels, or behavioural profiling tools on our platform. Technical data such as page load times, error logs, and navigation paths are collected in aggregate form to help us identify and fix performance issues. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain features. Our cookie practices are designed to be minimal and purposeful — we only store what is genuinely needed to deliver a smooth, secure experience on any device.
CEO Casino uses the personal information we collect to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity in line with responsible gaming and regulatory requirements, and provide customer support when you need it. We may also use your contact details to send you important account notifications — such as transaction confirmations, security alerts, or updates to our terms — but we will not send you unsolicited marketing messages without your explicit consent. Your data is never sold, rented, or shared with third-party advertisers. We may share limited information with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only under strict data processing agreements that prohibit them from using your data for any other purpose.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations governing online gaming operations in the Philippines. Transaction records and KYC documents may be kept for a minimum period to comply with anti-money laundering obligations. Once the retention period has passed and there is no legal basis to keep your data, we securely delete or anonymise it. If you close your account, you may request confirmation of what data we hold and ask for its deletion where no legal obligation requires us to retain it. We take data minimisation seriously and regularly review what we store to ensure we are not holding information beyond its useful purpose.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no overriding legal reason to keep it. You also have the right to withdraw consent for any processing that is based solely on your consent, such as receiving promotional communications. To exercise any of these rights, you can contact us using the email address listed in the footer of this page, and we will respond within a reasonable timeframe. We are committed to handling all privacy requests fairly, transparently, and without unnecessary delay. If you have a concern about how your data has been handled, you also have the right to raise a complaint with the relevant data protection authority in the Philippines.
We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using SSL technology, and access to personal data within our systems is restricted to authorised personnel only. We conduct regular security reviews and apply updates promptly to address any identified vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable law. Your account security is also supported by strong password requirements and the option to enable additional verification steps — we encourage all Filipino players to take advantage of these features to keep their accounts safe.
If you have any questions about this Privacy Policy or how CEO Casino handles your personal data, our FAQ page covers the most common concerns from Filipino players. You can also reach us directly at the email address shown in the footer below. Ready to get started on the platform?